Table 2 Patient's satisfaction with the provided service
From: "Drop in" gastroscopy outpatient clinic - experience after 9 months
Time to appointment | Time to wait when attended | Wishes for a possible later gastroscopy | Satisfied with Treat-ment Innforma-tion | ||
|---|---|---|---|---|---|
"Drop in" group | To long 17.9% Not to long 77.7% Don't know 4.4% | Appointment 8.3% "Drop in" 91.7% | 99.1% | 92% | |
Appointment-group | To long 15% Adequate 79% Don't know 6% | Appointment 80% "Drop in" 20% | 100% | 93.9% | |